This privacy statement was last updated on Ιούλιος 2, 2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://onlearn.gr. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact – Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • A first and last name
  • An email address
  • A telephone number
  • IP Address

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

Upon termination of the service we retain this data for the following period: 12 months.

1.2 Payments

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

Upon termination of the service we retain this data for the following period: 10 years.

1.3 Registering an account

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • An email address
  • IP Address

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

We retain this data upon termination of the service for the following number of months: 24 months

1.4 Newsletters

For this purpose we use the following data:

  • An email address
  • IP Address

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

Upon termination of the service we retain this data for the following period: Until consent is withdrawn or the user unsubscribes. Suppression records may be retained as long as necessary to document the opt-out and prevent further communications..

1.5 To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

We retain this data upon termination of the service for the following number of months: 24 months

1.6 To be able to comply with legal obligations

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address

The basis on which we may process these data is:

For compliance with a legal or regulatory obligation.

Retention period

Upon termination of the service we retain this data for the following period: 10 years.

1.7 Compiling and analyzing statistics for website improvement.

For this purpose we use the following data:

  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

Upon termination of the service we retain this data for the following period: 14 months.

1.8 To be able to offer personalized products and services

For this purpose we use the following data:

  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

Upon termination of the service we retain this data for the following period: 14 months.

2. Sharing with other parties

We only share this data with processors and with other third parties for which consent must be obtained.

Processors

Name: ScalaHosting
Country: United States
Purpose: Hosting, server infrastructure, database storage, server logs, WordPress and Moodle hosting.
Name: PayPal
Country: United States
Purpose: Payment processing, fraud prevention, transaction confirmation and payment support.
Name: Viva.com
Country: Greece
Purpose: Payment processing, fraud prevention, transaction confirmation and payment support.
Name: Brevo
Country: France
Purpose: Transactional emails, customer communication, newsletters and email marketing, where applicable.

Third parties

Name: Google
Country: United States
Purpose: Analytics, advertising, Google Ads conversion tracking, Search Console, remarketing and consent-based measurement.
Data: IP address, device/browser information, website activity, cookie identifiers, conversion data and approximate location data. Name: Meta Platforms
Country: United States
Purpose: Advertising, campaign measurement, Meta Ads, remarketing and conversion tracking, where consent is provided.
Data: IP address, device/browser information, website activity, cookie identifiers, conversion events and approximate location data.

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

4. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data Processing Agreement with Google.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

10. Contact details

ONLEARN KOTSOVOS PANAGIOTIS
Isionis 17, Athens
Greece
Website: https://onlearn.gr
Email: info@ex.comonlearn.gr
Phone number: +302121069039

11. Data Requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form

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Annex

WooCommerce και ηλεκτρονικές παραγγελίες

Για την πραγματοποίηση αγορών μέσω της ιστοσελίδας μας χρησιμοποιούμε το WooCommerce. Κατά τη διαδικασία παραγγελίας ενδέχεται να συλλέγονται και να αποθηκεύονται στοιχεία όπως ονοματεπώνυμο, διεύθυνση email, τηλέφωνο, στοιχεία χρέωσης, στοιχεία παραγγελίας, προϊόντα ή υπηρεσίες που αγοράστηκαν, τρόπος πληρωμής, ημερομηνία και κατάσταση παραγγελίας.

Τα στοιχεία αυτά είναι απαραίτητα για την εκτέλεση της παραγγελίας, την παροχή πρόσβασης στα εκπαιδευτικά προϊόντα ή υπηρεσίες, την υποστήριξη του πελάτη, την έκδοση παραστατικών και την τήρηση των νόμιμων φορολογικών και λογιστικών υποχρεώσεων.

Οι πληρωμές πραγματοποιούνται μέσω συνεργαζόμενων παρόχων πληρωμών, όπως PayPal και Viva.com, ή μέσω τραπεζικής κατάθεσης. Δεν αποθηκεύουμε πλήρη στοιχεία καρτών πληρωμής στην ιστοσελίδα μας.

 

Edwiser Bridge και πρόσβαση στα μαθήματα

Χρησιμοποιούμε το Edwiser Bridge για τη σύνδεση της ιστοσελίδας WordPress/WooCommerce με την εκπαιδευτική πλατφόρμα Moodle. Μέσω αυτής της σύνδεσης μπορεί να πραγματοποιείται δημιουργία ή αντιστοίχιση λογαριασμού χρήστη, εγγραφή σε μαθήματα, μεταφορά στοιχείων παραγγελίας και παροχή πρόσβασης στο εκπαιδευτικό περιεχόμενο.

Τα δεδομένα που ενδέχεται να χρησιμοποιούνται για τον σκοπό αυτό περιλαμβάνουν ενδεικτικά όνομα, επώνυμο, διεύθυνση email, στοιχεία λογαριασμού, στοιχεία αγοράς, εγγραφές σε μαθήματα και πληροφορίες πρόσβασης στην εκπαιδευτική πλατφόρμα.

 

Φόρμες επικοινωνίας

Όταν επικοινωνείτε μαζί μας μέσω φόρμας επικοινωνίας, ενδέχεται να συλλέγουμε στοιχεία όπως όνομα, διεύθυνση email, τηλέφωνο, περιεχόμενο μηνύματος και τυχόν συνημμένα αρχεία που αποστέλλετε. Τα στοιχεία αυτά χρησιμοποιούνται αποκλειστικά για την απάντηση στο αίτημά σας, την παροχή υποστήριξης και την καλύτερη εξυπηρέτησή σας.

 

Google Tag Manager, Google Analytics και Meta Pixel

Χρησιμοποιούμε το Google Tag Manager για τη διαχείριση υπηρεσιών στατιστικής ανάλυσης και διαφήμισης, όπως το Google Analytics και το Meta Pixel. Οι υπηρεσίες αυτές ενεργοποιούνται σύμφωνα με τις επιλογές συγκατάθεσης του χρήστη μέσω του μηχανισμού διαχείρισης cookies της ιστοσελίδας.

Εάν ο χρήστης απορρίψει τα στατιστικά ή/και διαφημιστικά cookies, τα αντίστοιχα εργαλεία δεν ενεργοποιούνται. Εάν ο χρήστης αποδεχθεί τα σχετικά cookies, ενδέχεται να συλλέγονται πληροφορίες σχετικά με την επισκεψιμότητα, τη χρήση της ιστοσελίδας, την απόδοση καμπανιών και τη βελτίωση των υπηρεσιών μας.

 

Google reCAPTCHA, YouTube, Vimeo και Google Fonts

Η ιστοσελίδα μπορεί να χρησιμοποιεί υπηρεσίες τρίτων, όπως Google reCAPTCHA για προστασία από κακόβουλη χρήση φορμών, YouTube ή Vimeo για ενσωματωμένο οπτικοακουστικό περιεχόμενο και Google Fonts για την εμφάνιση γραμματοσειρών. Όπου απαιτείται, η φόρτωση των σχετικών υπηρεσιών γίνεται σύμφωνα με τις επιλογές συγκατάθεσης του χρήστη.